Wish You Were Here Vineyards is committed to protecting your privacy. The information we collect while you are visiting our site is used to provide you with a more personalized and richer experience. Please read further for details.
HOW DOES WISH YOU WERE HERE VINEYARDS COLLECT INFORMATION?
YOUR IP ADDRESS
Your IP address is a unique identifier we may use to help diagnose problems with our server and to administer our Website tracking. We also may use your IP address to help identify you and to gather broad, demographic information.
Wish You Were Here Vineyards may use a feature on your Internet Web browser called a “cookie.” A cookie is a small piece of information stored on your hard drive. It assigns a unique identification number to your computer and helps us maintain your preferences between visits to provide a personalized experience for you.
WHAT ABOUT PERSONAL INFORMATION? DO YOU COLLECT THAT?
Wish You Were Here Vineyards does not house or collect any personally identifiable information about you unless you knowingly provide it.
CONTESTS AND PROMOTIONS
When you enter a contest or take part in a promotion, we may ask for your name, mailing address and email address. Should a third party sponsor the contest or promotion, that party will have access to this information. We need this information in order to notify our winners and, when applicable, ship the winners’ prizes.
DOES WISH YOU WERE HERE VINEYARDS EVER SHARE INFORMATION WITH OTHER PARTIES?
DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES
Wish You Were Here Vineyards does not and will not share your information with any outside parties unless you have knowingly consented to do so (e.g., by entering a contest, promotion or sweepstakes for which we would publish a list of winners). We may collect demographic and profile data, which is aggregated and shared with advertisers. Here’s an example of what our advertisers would receive. “Of the 25,371 clicks your banner received, 38% of those were by users between the ages of 25-34.”
LINKS TO OUTSIDE THIRD PARTIES
Wish You Were Here Vineyards may contain links to other sites whose information practices may be different than the information practices of Wish You Were Here Vineyards. Users who click over to a third-party site from a link on Wish You Were Here Vineyards must be aware that Wish You Were Here Vineyards makes no warranties with regard to that site’s policies or business practices. Wish You Were Here Vineyards is not responsible for any transactions that occur between the user and the third-party site. Please consult the other sites’ privacy policies as Wish You Were Here Vineyards has no control over information that is submitted to, or collected by, these third parties. Should a user purchase any products or services from that third-party site, the user must contact the third-party site directly regarding any disputes that might occur, including, but not limited to: delayed shipping, missing products, damaged goods, or pricing or billing discrepancies. Wish You Were Here Vineyards is not responsible for the actions of any third-party site.
Wish You Were Here Vineyards has security measures in place to protect the loss, misuse and alteration of the information under our control. We are able to keep your personally identifiable information safe and secure by utilizing Secure Socket Layers (SSL) encryption technology.
We are building a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
INFORMATION YOU PROVIDE US
In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.
Checkout – We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
When you make a purchase or join the Wine Club your credit card will be processed by Wish You Were Here Vineyards. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
My Account – When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
Newsletter – We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we’re sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
Gift Cards and Gift Messages – These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
Information We Don’t Collect – When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
How We Use Email – After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites – Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others – We do not, under and circumstances, share or sell your information to anyone.
Information We Do Not Share With Others – We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
How To Remove Your Name From Our Mailing List. In every email, there is an unsubscribe link. If you have any issues, email us at firstname.lastname@example.org.
Updates To Our Information Practices – We’re always looking for ways to improve our site’s features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to “opt-in” for correspondence from other companies.
Questions or Comments – Please Contact Us– For questions, comments or assistance with any privacy-related issues, we invite you to email us at email@example.com. We’re always happy to help.
CONTACTING THE WEBSITE
If you have any questions regarding this privacy statement, the practices of this site or your dealings with this Website, you may contact: firstname.lastname@example.org.